Frequently Asked Questions
Everything you need to know about your Bay Smokes fashion experience.
How long does shipping take?
Standard domestic shipping typically takes 3 to 5 business days, while international orders may take 7 to 14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, we prioritize ethical manufacturing and use high-quality, sustainable fabrics whenever possible to ensure longevity and minimize environmental impact.
Can I change or cancel my order after it's placed?
Orders are processed quickly, but we have a 1-hour window for any modifications or cancellations. Please contact our support team immediately for assistance.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay, as well as 'Buy Now, Pay Later' options like Klarna and Afterpay.